Iris Analytical is committed to providing quality support and complete technical back up to our customers to make them realize maximum value for their investment in our products with the information they need to face today's challenges with confidence. Customer support is a vital component of our mission aimed to enhance productivity of our customers.
You can get in touch with our technical support team for any technical queries regarding assistance such as choosing the right product; query about how it works; how to use it; troubleshooting; or applications, who will be pleased to respond all your technical queries with expert opinions and suggestions. All specialists in the support team are highly qualified and experienced in instrumentation and applications, and are on ease to answer even most complex questions about our products, and their applications, care and handlings. We are always ready to discuss special requirements to support your application
The end users can contact our technical support team via email that is aimed at responding all queries instantly to the entire satisfaction of the end user. Alternatively, technical queries can be made by fax in that case you are requested to provide us information in as much details as possible as this will help the technical department to deal with your request in the most efficient manner possible.